Snap Fitness Mirrabooka 24/7

Very poor customer service. I have used this place for a year. They have been very rude. Six months ago I asked them to cancel my membership I got told you got 1 year contract and you have to pay full for next 6 months. I waited for 6 months.Now 9 days prior to end of my membership I came to see them and cancel the membership now they told me it’s 2 fortnights notice that you have to give us. We’ll take money from your bank account for another fortnight. On the starting of membership they said the access card would be fully refundable on the end of membership now the lady said it’s non refundable you can keep it or give it back to me. They also told me on the starting for membership that I’ll get 4 PT seasons for free and well contact you to arrange the time. Never got contacted in whole year.

Good gym with all the basic equipment. But no Wi-Fi ( or lack of signage ) and the water fountain is broken .

nice and really clean gym! The staff there are always so friendly and helpful. especially when showing me how to use the range of equipment they have

Snap Fitness is well located in Mirrabooka and open 24/7. Now they have better security so people that don’t have access not allowed in. Clean, presentable and modern equipment.

Been a member for 5 years great gym. Jae is an excellent club manager always giving members a warm welcome. The club is also super clean and equipment is well maintained a testimant to Jae's willingness to make the club are place people want to come to. Always liaising with members on how to make the club even better.

I've worked out a number of different gyms and Jae is by far the best gym manager I have ever had the pleasure of meeting. Jae is friendly, caring and pays attention to each and every one of the members that walks through that door. I can't recommend this gym highly enough, if even just for her exemplary service. Jae, you're a legend!

I have moved from NSW Sydney to Perth recently. I am a member of snap from past 3.5 years. We do not have mandatory policy in Sydney to bring a towel.But here, once I entered the gym they have sent me back saying that no entry .There is no display outside of the door that no entry without having hand towel.I am very disappointed.

Great gym to go to, I've been coming here for a few years now and I wouldn't go anywhere else. Every time you enter the gym a staff member greets you and asks you how your going. The two PT's Lachy and Jae are the best! Always so friendly and helpful with anything you need. The gym is always clean and tidy and other staff always clean up after themselves. There's also always supplement tasting and different challenges available to its members. Overall it's a great gym and I highly recommend it.